All products sold on Luxy Vibes are digital downloads. No physical items will be shipped unless otherwise stated.After completing your purchase, you will receive an email with a download link to access your files. Downloads are also available through your account on our website.

 

Because our products are digital:

 

•No shipping fees apply

•No physical delivery or tracking is provided

•Files are available instantly or shortly after purchase

 

If you experience any issues accessing your files, please contact us and we’ll be happy to help.

 

 

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Please ensure that the email address used at checkout is correct. If you do not receive your download link within a reasonable time, check your spam or promotions folder before reaching out.We recommend downloading and saving your files promptly after purchase.

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Digital Downloads — No Returns or RefundsDue to the nature of digital products, all sales are final. Once a file has been downloaded, it cannot be returned, exchanged, or refunded. We encourage customers to carefully review product descriptions, included file details, and preview images before purchasing.

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If you experience:

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•A corrupted file

•A missing file

•Difficulty opening your download

 

Please contact us within 7 days of purchase, and we will gladly assist in resolving the issue or providing a replacement file if needed.

 

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From time to time, Luxy Vibes may offer select designs as printed products through trusted production partners. Any physical products will have separate shipping and return details clearly listed on the product page.

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If you have any questions about your purchase or need assistance with your download, please don’t hesitate to reach out. We’re always happy to help and want you to feel confident and supported.